According to a report done by the multinational logistics company DHL, international e-commerce will increase by 25% between 2015 and 2020, from 300.000 million dollars to over 900.000. In the case of domestic markets, the number of transactions will double. The sales of online companies are increasing by an average of 10 to 15% just for expanding the supply to the international market and offering “premium” services. In fact, the companies which now offer quicker shipping options grow 50% faster than their competitors. Currently, the main obstacle for the online commerce is that it’s difficult for the buyers to know beforehand the total cost and delivery time of their cross-border purchases. This demotivates a lot of buyers and it can raise wrong expectations, sometimes causing the goods to remain in storage for too long or being discarded due to the rejection of the buyer. For this reason, a clear and transparent shipping cost system as well as product traceability is essential to online companies. So far, this type of services was only offered by the larger integrators, such as DHL, UPS or FedEx, that enabled product delivery management with fix, yet significant, costs, as well as a traceability system, controlling the product delivery form the first to the last mile. However, the development of new technological solutions such as the AIR FREIGHT SOLUTION platform developed by the company GTD, meet the needs of the logistics and online retail sectors, offering the logistics companies traceability services similar to the ones offered by the larger integrators, also enabling speed in customs management. This all leads to a total logistics integration, offering the online retail companies the possibility to work with forwarding agents that offer personalised services as well as the same level of traceability and customs management as the integrators when joining this type of platform to accomplish mutual gain. Source: Cadena de Suministro (website,) edited by GPA.
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